We care about our community – COVID-19 update for our customers

UPDATED 5/1/2020

We are open with safety measures in place. We have been designated an essential business by the State of Massachusetts so we can continue to provide you with the pet food, plants and essential supplies you need. The health and safety of Agway’s customers and team members and the greater Cape Cod community is our highest priority. We are closely following the guidance of local, national and global health authorities about COVID-19.

Our stores in Orleans, Dennis and Chatham offer Curbside Contactless Shopping and Pickup and Outdoor Shopping for Plants in our Garden Centers. Our showrooms are temporarily closed to customers.

Free Local Home Delivery of pet food and essential supplies is available through May 4 from Barnstable to P-Town with a minimum order of $49. Save time by ordering online at agwaycapecod.com/order

Our hours are 10am to 4pm daily, but this may change day-to-day and store-to-store depending on staffing or other reasons. Follow our Facebook page for immediate updates.

We are temporarily no longer accepting cash. We accept credit and debit cards. Most payments are processed over the phone though we do offer contactless chip payment at our garden centers.

Our staff is practicing social distancing. Please stay 6ft away from Agway staff members and other customers when you are on our property.


When shopping at one of our stores, we ask that all customers adhere to our safe shopping protocols:

  • Maintain a 6 foot distance from others at all time. No congregating and keep a safe social distance
  • Avoid touching items if not buying
  • Always wear mask and sanitize hands
  • The number of customers in any indoor and outdoor space will be monitored and subject to limits.
  • Be smart, be safe and plan ahead so you limit your trips to our store

When picking up a curbside pickup order:

  • please stay in your car and we will assist you from there. We are experiencing very high call volume so we appreciate your patience.  
  • After you dial the number to let staff know which numbered parking spot you are in, we will bring the items to your car and place them on the ground
  • please stay at least 6ft away from all Agway staff members and other customers
  • We accept credit and debit cards over the phone. Cash not accepted.

Two ways to place your order:

1) Fill out the online order form and a team member will contact you to process your order and Curbside Contactless Pickup.

2) Call your local store for curbside pickup or to place a delivery order.

  • Orleans – 508.255.8100
  • South Dennis – 508.385.8772
  • Chatham – 508.945.1555

After you dial the main number, select option 2.

We appreciate your patience and understanding as we adjust business operations to keep our staff and customers safe and your furry family members fed. We are sorry for the inconvenience these changes may cause. 

We are here for you, please don’t hesitate to call our stores with any pet, delivery or other questions or email us at info@agwaycapecod.com.

Thank you for shopping local with us and stay healthy.

Joshua Wile and Jessica Wile Thomas, Co-Owners

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