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Return & Exchange Policy

Agway of  Cape Cod, is actively monitoring the evolving COVID-19 health emergency.

We are following guidance from leaders in our industry and in an effort to protect us all from the spread of COVID-19, we will no longer be accepting returns or exchanges of any kind until further notice. We will, however, honor our plant guarantee (see details below).

We appreciate your business and thank you for your patience.

 

Plant Guarantee

Agway of Cape Cod guarantees our nursery stock to be healthy and true to type when purchased. Our guarantee assumes the product was planted immediately upon purchase and did not incur any damage upon leaving the nursery. Agway is not liable for any plants that are lost, damaged or failed due to improper planting weather conditions, lack of water or neglect.

Because various plants behave differently, please see below for return policy specifics:

Trees & Shrubs

  • Store credit issued for full purchase price for plants that fail to live within 90 days of original purchase. No guarantees after October 15th.
  • No returns or guarantees on Christmas trees or holiday greenery.

Perennials, Roses, Grasses & Vines

  • Store credit issued for full purchase price for plants that fail to live within 30 days of purchase.

Annuals, Edibles & Houseplants

  • While we source the highest quality product and give great care in our stores, due to the delicate nature of these plants they are not guaranteed.
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